What does it mean when PayPal says seller protection not eligible?

If you do not respond to PayPal’s request for documentation and other information in the time requested, you may not be eligible for Seller Protection. If the sale involves pre-ordered or made-to-order goods, you must ship within the timeframe you specified in the listing.

What does seller Protection not eligible mean?

Seller Protection protects you from chargebacks, reversals, and claims for the full amount on eligible payments due to an unauthorized transaction or an item not received. … Eligible: the order is protected by PayPal’s Seller Protection for unauthorized payments and items not received.

What is not eligible for PayPal Protection?

Direct card payments not made through a PayPal account and email payments (excluding PayPal Invoices). … Items that are sent after PayPal has advised the seller not to ship the item.

What is PayPal sellers protection?

PayPal Seller Protection covers you in the event of claims, chargebacks, or reversals that are a result of unauthorized purchases or items your buyer didn’t receive.

How much is PayPal purchase protection for the seller?

You don’t pay for buyer or seller protection, it is offered by paypal for all sales that are paid using the ”send money” tab OR via a money request or invoice. Sellers pay to receive all online payments for sales via paypal, buyers do not ever pay a fee and should not be asked to pay it.

THIS IS IMPORTANT:  What can be used as collateral for a secured loan?

Will PayPal cover me if I get scammed?

When you pay with PayPal on any website, PayPal Buyer Protection offers you comprehensive protection if your eligible transaction has a problem. If an item doesn’t arrive or is significantly not as described, we’ll help you get a full refund.

Can someone get scammed from PayPal?

The most common ways PayPal users are cheated out of their money through spam, phishing, and various kinds of fraud on the platform. You know how to use PayPal safely, but every day, scammers come up with new tricks to gain access to users’ accounts and empty their pockets digitally.

How can I avoid being scammed on PayPal?

How to avoid this scam:

  1. If it’s too good to be true, it probably is. …
  2. Don’t list someone else’s address on your PayPal account.
  3. Verify your suppliers and don’t send money to someone you don’t know.
  4. Only ship items to the address on the Transaction Details page.

Can a seller win a PayPal dispute?

PayPal will investigate and if there is proof that the items were received or the buyer made the purchase, then the seller will be on the winning side when the claims come knocking.

Will PayPal refund if item not described?

You’ll be able to communicate with the seller and request for a refund through PayPal’s platform. … Significantly Not as Described – You received an item, but it was significantly different from the seller’s original description. (You might have to pay return shipping costs, but may be eligible for Return Shipping on Us.

THIS IS IMPORTANT:  Question: What agencies are under the Department of Homeland Security?

Can someone cancel a PayPal payment?

You can usually cancel a PayPal payment that is in a pending or unclaimed status. … If the payment is completed, you won’t be able to cancel it. You’ll need to contact the recipient/seller and request a refund.

How much do PayPal cover you for?

If your transaction qualifies for PayPal Buyer Protection you are covered for the full purchase price plus the original shipping charges. You can report your problem in the PayPal Resolution Centre or the eBay Resolution Centre. Either way, you’ll receive the same coverage.

Is PayPal purchase protection free?

Are there any fees? No. This process is fee-free, however PayPal may require you to return the disputed item to the seller at your own cost.

Is there Buyer Protection with PayPal friends and family?

DON’T use ‘friends and family‘ … PayPal’s system allows users to select between making a payment for ‘goods and services’ – which comes with its ‘Buyer Protection’ should something go wrong – or ‘friends and family’, which is essentially a money transfer and comes with no protection.